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Careers – Polar Express Transportation


Working at Polar Express Transportation

polar express tractor trailers

Polar Express is a refrigerated carrier providing cold chain management services, LTL, truckload, and pool load services. Our drivers are trained to manage mixed temperature freight and understand the proper use of bulkheads. We are part of Kool Pak° LLC, an Oregon-based business with headquarters in Lake Oswego, Oregon and temperature-controlled warehouses in Clackamas, Oregon; Kent, Washington; Ontario, California; and Patterson, California.

We appreciate your interest in employment with Polar Express and look for talented, experienced professionals to be part of our team-oriented corporate culture and share our passion for excellence. Every team member plays a pivotal role in our mission to provide exceptional LTL shipping, transportation, logistics and warehousing services backed by outstanding customer service.

Immediate Openings

Company: Kool Pak Canada ULC / Polar Express Transportation
Location: Langley, BC V1M 3Y5
Pay: $20.00 – $25.00 / Hour | DOE
Shift: Monday – Friday | 8:000 AM – 5:00 PM

Polar Express is an essential LTL transportation company that provides warehousing, distribution, logistics and more for temperature-controlled commodities across Canada and the continental U.S. Located in beautiful Langley BC, we have an exciting position available in our CSR / Billing department. We strive to create an inclusive and innovative culture focused on team collaboration, rewards, open communication, and fun activities.


Job Duties and Responsibilities:

  • Maintain accuracy with invoicing.
  • Respond & communicate to inquiries & billing issues.
  • Administrative duties: data entry, sort and distribute daily mail, filing, maintenance of filing systems, and assistance with file archiving.
  • Utilize TruckMate to enter freight bills, research orders, set up for new customers, schedule and enter delivery appointments for freight, and note appointment time/date on delivery receipts.
  • Maintain detailed documentation of customer interaction.
  • Present information in one-on-one and small group situations to customers, and other employees of the organization.
  • Work under the close direction of senior personnel.
  • Provide support for dispatch and other department/team members as needed.


Experience, Abilities and Qualities Preferred:

  • High school diploma or equivalent and 1-2 years of related work experience.
  • Strong attention to detail, accurate and prompt communication, dependable and deadline driven.
  • Excellent written and oral communication skills.
  • Basic knowledge related to accounts receivable, accounts payable and basic math knowledge.
  • Follow instructions, guidelines, apply good judgment, time management and self-sufficient skills.
  • Intermediate typing skills including 10-key by touch, and proficient in Microsoft Office applications including Excel, Word, and Outlook.
  • Beginner-intermediate proficiency in TruckMate a plus.

Polar Express Benefits:

  • Extended medical, dental, vision, life insurance and LTD after completion of waiting period
  • Paid vacation and holiday
  • Employee recognition, reward and quality improvement program, and training and development opportunities

Apply Online >>

Polar Express Transportation is a Drug-Free Workplace and an Equal Opportunity Employer

You’ll Benefit From:

  • A generous benefits package including extended medical, dental, vision, Life Insurance and LTD after completion of waiting period
  • Discount prescription program
  • Paid vacation and holiday
  • Direct deposit with online pay statements
  • Employee recognition and reward programs
  • Quality improvement program
  • New ideas program
  • State-of-the-art equipment
  • Training and development opportunities
  • Electronic logs
  • Inspection bonus
  • Safety bonus
  • 24/7 roadside assistance